ServiceNow IT Operations Management

Ensure uninterrupted services by achieving visibility into your IT infrastructure and applications. Streamline operations by correlating events, reducing the workload of your team. Leverage actionable operational intelligence and gain valuable insights with ServiceNow.

Eliminate Service Outages & Deliver Proactive Digital Operations

Predict Issues

Stop chasing false positives and use less guesswork to find abnormalities. Log data and gather telemetry for improved noise reduction and visibility.

Minimize User Impact

Discover the reason for incidents and distribute useful information among teams. Take action in accordance with advised guidelines to lessen outages.

Automate Resolutions

Reduce recovery periods by quickly putting insights-based solutions into practice. Using pre-built playbooks and knowledge base resources, simplify repeated chores.

Discover your IT Estate

Obtain complete visibility into your infrastructure, including serverless, virtualized, on-premises, and cloud environments. On a single platform, manage TLS certificates and policies.

Connect Your Data

Take management of the complete digital lifecycle beyond IT operations. Use Service Graph to expand your Configuration Management Database (CMDB) and lay a solid data foundation.

Elimination of Low-Level Ticket Triage

ServiceNow operations management resolves issues faster, easier, and without human intervention with AI enabled ticket management systems.

Unleash the Power of IT with ServiceNow IT Operations Management

The services, procedures, and industry values that underpin ServiceNow IT Operations Management are all aimed at guaranteeing the availability, effectiveness, and performance of IT operations. ServiceNow ITOM offers a comprehensive solution to modern technology challenges like integrating disconnected IT processes, swiftly resolving service outages, and simplifying cloud complexities by improving stakeholder visibility and control over an organization’s data, investments, projects, and resources.

Tech Knock Digital is a leading ServiceNow implementation partner enabling businesses to enhance their service visibility with effective IT Operations Management solutions. Our team of developers makes use of effective tools like service mapping to swiftly identify the source of the issue, ServiceNow Discovery to pinpoint exactly what went wrong, and operational intelligence to act fast and intelligently based on accurate data once ServiceNow IT Operation Management is in place.

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Get cost-effective IT operations with Automation capabilities

Connect with us for comprehensive IT Operations Management Solutions powered by The Now Platform.

Improve Business Efficiency with AI-powered ServiceNow ITOM Services

The three key ServiceNow ITOM features of service visibility, availability, and agility are what the IT Operation Management system attempts to provide for your ITOps team. Businesses improve the health of their services, introduce automation to speed up service delivery, and obtain end-to-end visibility into business services and underlying infrastructure by deploying ITOM solutions.

Discovery

Obtain a comprehensive understanding of your operational footprint spanning cloud and on-premises data centers.

Service Mapping

Align the connections between business services and IT components in changing business environments.

Configuration Management Database

Keep track of the connections and dependencies among the supported IT services to ensure continuity.

Event Management

Gain insight into the health of company services while reducing event floods from monitoring instruments.

Health Log Analytics

Analyze log data in real-time proactively to find anomalies.

Governance

Increase cloud management, migrate workloads, follow policies, and enable optimized application and services functionality along with thorough cloud compliance.